Last Updated: May 2026
1. Introduction
Florida Mold Solutions (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit floridamoldsolutions.com or contact us through any of our channels.
2. Information We Collect
Information you provide directly:
- Full name
- Phone number
- Email address
- Physical address or zip code
- Details about your property or situation submitted through our contact forms
Information collected automatically:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring website or search query
- Device type (mobile, desktop, tablet)
Information from third parties:
- Google Analytics data for website traffic analysis
- Meta Pixel data if you interact with our Facebook or Instagram ads
3. How We Use Your Information
We use the information we collect to:
- Respond to your inspection requests and service inquiries
- Schedule appointments and coordinate service visits
- Send follow-up communications related to your request
- Process and support insurance documentation
- Improve our website and user experience
- Send relevant service updates or promotional communications (only with your consent)
- Comply with legal obligations
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: Third-party tools we use to operate our business (CRM platforms, email services, scheduling software) that are bound by confidentiality agreements
- Insurance companies: Only when you have explicitly requested us to coordinate your claim on your behalf
- Legal requirements: When required by law, court order, or government authority
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Google Analytics to understand how visitors use our site
- Marketing cookies: Meta Pixel to measure the effectiveness of our advertising
You can control cookie preferences through your browser settings at any time. Disabling certain cookies may affect website functionality.
6. WhatsApp & SMS Communications
By providing your phone number and opting in to WhatsApp or SMS communications, you consent to receive messages related to your service request. You may opt out at any time by replying STOP or notifying us directly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
8. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (SSL), secure data storage, and restricted internal access to personal information.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of marketing communications at any time
- Portability: Request transfer of your data in a structured format
To exercise any of these rights, contact us at: 📧 floridamoldsolutions.admin@gmail.com 📞 (407) 360-0820
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately and we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Florida Mold Solutions 📧 floridamoldsolutions.admin@gmail.com 📞 (407) 360-0820 💬 wa.me/14073600820 📍 Kissimmee, FL 34758